Last Updated: 14th August, 2024
Explore Uganda (“we,” “our,” or “us”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application, Explore Uganda (the “App”). By using our App, you agree to the terms of this Privacy Policy.
We may collect personal information that you voluntarily provide when registering with the App or using its features, including but not limited to:
Name
Email address
Profile picture
Preferences and interests
We may request access to and collect your location data to provide location-based services, such as showing nearby attractions, events, and service providers.
We automatically collect information about how you interact with the App, including:
Device Information: Device model, operating system, unique device identifiers, and IP address.
Log Information: Time and date of usage, pages viewed, time spent on those pages, and user interactions.
Interaction Data: Data related to your interactions with the App’s features, such as searches, clicks, and preferences.
If you make a purchase through the App, we collect necessary payment details, including credit/debit card numbers, billing addresses, and payment authentication information.
We use the information we collect in the following ways:
To Provide and Maintain Our Services: To operate and enhance the functionality of the App, including personalized content and features.
To Improve User Experience: To tailor content based on your preferences and location.
To Communicate with You: To send updates, promotional offers, and other communications related to the App.
To Process Payments: To complete transactions made within the App.
To Ensure Security: To detect, prevent, and respond to fraud, unauthorized activities, and security breaches.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Once the retention period has expired, we will securely delete or anonymize your information.
Your data is stored on secure servers, both locally and in the cloud, using industry-standard encryption methods to protect against unauthorized access.
We regularly back up your data to ensure its availability and integrity. These backups are stored securely and are only accessible by authorized personnel.
When data is no longer needed or reaches the end of its retention period, we securely dispose of it using methods that ensure it cannot be reconstructed or read.
We do not sell, rent, or lease your personal information to third parties. However, we may share your information under the following circumstances:
Service Providers: We may share your information with third-party vendors, consultants, and service providers who assist us in operating the App, processing payments, and analyzing data. These parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
Legal Obligations: We may disclose your information if required by Ugandan law, such as in response to a subpoena, court order, or other legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.
You can access and update your personal information at any time through the App’s settings. You also have the right to request that we correct any inaccurate or incomplete information.
You can opt out of receiving promotional communications by following the unsubscribe instructions in those communications or by adjusting your preferences in the App’s settings.
You can disable location tracking in your device settings. However, this may affect the functionality of certain App features.
We use advanced security measures, including encryption and secure data transmission protocols, to protect your information. Despite these efforts, no method of electronic storage or transmission is completely secure, and we cannot guarantee the absolute security of your data.
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Your information may be transferred to and maintained on servers located outside of Uganda or within the region where data protection laws may differ from those of Uganda. By using the App, you consent to such transfers.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the “Last Updated” date at the top of this page or by other appropriate means.
This Privacy Policy is intended to comply with applicable Ugandan data protection laws and regulations. Your use of the App is subject to this Privacy Policy, and by using the App, you agree to the terms outlined herein.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Explore Uganda